FAQ
What types of products and services does Hengshui fengde xinzheng machinery equipment co., ltd mainly provide?
Our company focuses on the research and development, design, production, sales and installation of steel silo and grain machinery and equipment. This includes various specifications of steel silos, grain cleaning equipment, conveying equipment, ventilation equipment, drying equipment and automatic control systems, etc., providing solutions for the grain storage and processing industry.
What are the characteristics of your company's steel warehouse products in design and manufacturing?
Our steel silo product design is scientific and reasonable, using high-strength steel plate material, durable structure, good anti-corrosion performance. The manufacturing process adopts professional production technology and quality control system to ensure the accuracy and stability of the product. At the same time, we can also customize the design according to the specific needs of customers to meet different storage needs.
What support does your company provide when installing steel silos or grain machinery?
Our company provides one-stop service from site investigation, scheme design, installation and commissioning to post-maintenance. Our professional installation team has rich experience and advanced technology to ensure the correct installation and stable operation of the equipment. During the installation process, we will also provide customers with detailed operation guidance and training to ensure that customers can skillfully use and maintain the equipment.
If customers encounter problems during use, how does your company deal with after-sales problems?
We attach great importance to the customer's after-sales service experience. If customers encounter any problems or malfunctions during use, they can contact our customer service department at any time. We will respond and provide solutions as soon as possible, and send technicians to the site for repair or replacement if necessary. At the same time, we also provide regular return visits and maintenance services to ensure the long-term stable operation of the equipment.
What are your advantages in technology development?
Our company has a research and development team composed of professional engineers and technicians, committed to the innovation and improvement of steel silo and grain machinery and equipment. We are constantly introducing new technologies and materials to improve the performance and reliability of our products. At the same time, we also maintain close cooperation with many universities and research institutions, carry out industry-university-research cooperation, and promote the continuous progress of industry technology. Through continuous technology research and development and innovation, we can provide customers with more excellent and professional equipment and services.