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About UsAn enterprise integrating R & D, design, production, sales and installation of steel plate warehouse and grain machinery and equipment can provide customers with a complete set of grain screening, drying, storage and turnover systems, as well as professional customized services, technical support, reliable spare parts supply and high-quality after-sales service
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ProductsAn enterprise integrating R & D, design, production, sales and installation of steel plate warehouse and grain machinery and equipment can provide customers with a complete set of grain screening, drying, storage and turnover systems, as well as professional customized services, technical support, reliable spare parts supply and high-quality after-sales service
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BlogAn enterprise integrating R & D, design, production, sales and installation of steel plate warehouse and grain machinery and equipment can provide customers with a complete set of grain screening, drying, storage and turnover systems, as well as professional customized services, technical support, reliable spare parts supply and high-quality after-sales service
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Service SupportAn enterprise integrating R & D, design, production, sales and installation of steel plate warehouse and grain machinery and equipment can provide customers with a complete set of grain screening, drying, storage and turnover systems, as well as professional customized services, technical support, reliable spare parts supply and high-quality after-sales service
Service Strategy
Technology Sales Integration Sales Service Integration Service Production Integration Domestic and Foreign Integration
From the date when the project is completed and qualified, our company will take the initiative to pay a return visit to the users on a regular basis, with an interval of no more than 6 months. The return visit method is visit or remote contact. When receiving visits, calls, faxes and e-mails from users, respond quickly to users within two hours, and establish after-sales service files for users with relevant information, which will be archived after the completion of after-sale services.
After-sales service
Implement a 24-hour fault handling completion system to ensure that equipment failures are handled quickly.
After the customer purchases the equipment, we will provide high-quality and timely maintenance services to better ensure the after-sales service and maintenance service of the customer's equipment.
Free consultation telephone
Service Strategy
To the project contract files of the planning and operation department; Track the user's situation when using the equipment, know the user's daily maintenance and normal operation, and collect operation information, so as to find and eliminate faults and hidden dangers as early as possible. At the same time, it can also realize accurate analysis and quick solution when the equipment fails. When the equipment fails, the person in charge of after-sales service of our company will immediately organize personnel to carry out after-sales service, arrive at the site within two hours, and those who are not in the local area will arrive at the site within 48 hours according to the specific situation to relieve the fault for the user. Service tenet: high quality and high speed, patience and enthusiasm, careful and thoughtful, until the problem is solved, until the customer is satisfied Service objective: service quality to win customer satisfaction
Contact Information
Industrial Zone, Cui Miao Town, Fucheng County, Hengshui City, Hebei Province
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